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Lea Berman and Jeremy Bernard each served as White House social secretary for different administrations. Bernard worked for President Obama; Berman for President George W. Bush. They’ve collaborated on a new book that uses their White House experiences to draw out lessons in how to handle crises, defuse awkward moments and manage expectations. It’s called Treating People Well: The Extraordinary Power Of Civility At Work And In Life.
The authors make a case for the importance of a return to treating people well in American political life, maintaining that democracy cannot be sustained without public civility.